update_free_support_time_remaining
Source:vignettes/update_free_support_time_remaining.Rmd
update_free_support_time_remaining.Rmd
update_free_support_time_remaining
enforces a business
rule to provide a free customer service consultation of up to one hour
for each REDCap project. It reads the customer service database, groups
the data by project ID, and determines which projects have logged hours
which should receive hourly rate adjust down to $0/hour. This marks the
records as pro bono. Those records will be invoiced like other
work but at the $0/hour rate and the “pro bono” label.